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Privacy Policy

Issue#1 22.05.2018

In line with our obligations under the GDPR legislation, we have reviewed our current policies and procedures as follows:

E-mailing

GreenMech’s future general e-mailing (sales, marketing, technical support and customer updates) will only be sent to contacts which have opted-in to receive them and will provide all recipients the option to unsubscribe at any time. We will contact you each year to verify your Opt-in to receiving information.

Privacy Policy

GreenMech’s policy covers the use of Personal Data. 

This Privacy Policy Statement sets out how GreenMech Ltd uses and protects any information that you give us.  We are committed to ensuring that your privacy is protected and, if we do ask you to provide certain information, then you can be assured that it will only be used in accordance with this Privacy Policy.

GreenMech Ltd may change this policy from time to time by updating this page, so please check regularly to ensure you are up to date with any amendments.

Personal Data we may hold

Contact Name; Company Telephone Number / Direct Dial Numbers / Extensions; Contact Email Address and Mobile Telephone Numbers (where they have been provided); Machine purchase records for Warranty registration; Machines in use.

How we use personal data

We require this information to ensure the validity of Warranty claims and to continually keep you updated with the services we provide or can provide, covering areas such as:

New products, support and services available; Updates on any ongoing technical issues; Training courses we offer.

Security of information

We take the security of all the data we hold extremely seriously and have introduced new processes to make sure your data is safe and not open to abuse.

Who has access to this data

Dependent upon their role within the company, employees of GreenMech Ltd will have access to areas of data that are applicable. Information will only be passed on to a Third Party, where it is deemed relevant, such as our Telemarketing subcontractor or in response to a legally-valid enquiry e.g. machine theft. GreenMech Ltd will never sell your information to Third Parties.

Your rights

You can contact GreenMech Ltd at any time to ask about the personal data that we hold, notify us of amendments to your data or request that we no longer contact you and remove any of your personal information from our systems.  Use the contact details provided below:

Marketing@greenmech.co.uk or phone us on 01789 400044.